A: We will collect payment in cash when we pick up your equipement.
A: Turnaround time depends on demand, but we'll inform you at pick-up and aim to return your board to your hotel/accommodation the same day or by 8:00 AM the next day.
A: Unfortunately, we don’t accept card payments yet, but we’re working on it and will notify you as soon as it's available.
A: We offer pick-up and drop-off services within Kutchan and Niseko. For areas like Makkari, Kyogoku, and Rankoshi, we handle them on a case-by-case basis. If you're unsure whether you're within our service area, please feel free to contact us, and we'll be happy to confirm!
Please bring your residence card with you if your address is register in Kutchan, Niseko, Makkari, Kyogoku, and Rankoshi your elegible for our local's discount